Billing Policy
Effective Date: May 13, 2025
This Billing Policy outlines how billing, payments, subscriptions, and refunds are handled on the Veetech marketplace platform. By using Veetech, you agree to comply with the terms outlined in this policy.
1. Payment Methods
Veetech supports multiple payment options for user convenience, including:
- - Fiat currencies: Nigerian Naira (₦), US Dollar ($), Euro (€), British Pound (£)
- - Cryptocurrencies: Bitcoin (BTC), Tether (USDT), Ethereum (ETH), VeeCoin (VC)
Payments are processed through secure and verified gateways. For cryptocurrency payments, users are responsible for any applicable network/gas fees.
2. Membership Subscriptions
Veetech offers optional membership plans that provide benefits such as:
- - Discounted item listing fees
- - Increased visibility for products
- - Access to VIP features and tools
Subscription billing is processed monthly, and your payment method will be automatically charged unless you cancel before the next billing cycle. The first month may be offered free as a trial for eligible users.
3. Listing Fees and Transaction Charges
- - Sellers may be charged a fee to list items depending on the category or membership status.
- - A small commission may be deducted from the sale price when a transaction is completed.
- - Fees will be clearly displayed before confirmation and may vary based on payment method and currency.
4. Refund Policy
- - Refunds are only issued in cases of duplicate billing, system errors, or if a subscription was canceled before renewal but still charged.
- - Transaction-related disputes between buyers and sellers should be resolved through our resolution system.
- - Cryptocurrency payments are non-refundable unless explicitly stated otherwise in the listing or agreed upon by both parties.
5. Disputes and Chargebacks
If you believe a billing error has occurred, contact our support team within 7 days of the transaction. Unauthorized chargebacks may lead to account suspension.
6. Taxes and Compliance
Users are responsible for any applicable taxes, including VAT or sales tax, based on their location and the nature of their transaction.
7. Currency Conversion
For international users, currency conversion rates are based on real-time market data. The final charge may vary slightly due to conversion fees applied by your bank or wallet provider.
8. Changes to Billing Policy
Veetech reserves the right to update this Billing Policy at any time. Users will be notified of major changes via email or platform notification.
9. Contact Us
For billing questions or assistance, please contact:
📧
Email: support@veetech.co
🌐
Website: www.veetech.co
Thank you for using
Veetech – your trusted global marketplace for buying, selling, and connecting!